News

How to reduce your carbon footprint: simple steps toward a net-zero future
08 April 2025

At Heartland we’re always seeking new ways to reduce our own, as well as our customers, impact on the environment. Over the last couple years Heartland has transitioned its company car fleet to cleaner, new generation vehicles including plug-in hybrids and battery electric vehicles. Also, Heartland recently partnered with Ruminati to help our Australian livestock … Continue reading “How to reduce your carbon footprint: simple steps toward a net-zero future”

Heartland Bank has given me choice – I’m now living a happier and healthier life
04 November 2024

Queensland’s Hervey Bay retired homeowner Sharon, wants to stay in the home she loves. It is a “pretty magical area to live in” and somewhere she enjoys having her children and grandchildren come and stay. She’d always looked forward to her retirement years and the freedom to live the lifestyle she loves, joining clubs and … Continue reading “Heartland Bank has given me choice – I’m now living a happier and healthier life”

Heartland Bank rebrands its Reverse Mortgage business
17 September 2024

We’re pleased to confirm that Heartland Bank’s Reverse Mortgage business, Heartland Finance, has rebranded to Heartland Bank. Heartland Bank (previously known as Challenger Bank) is a digital specialist bank in Australia offering competitive savings products and is the only bank to offer both reverse mortgages and specialist livestock finance. Being part of Heartland Bank allows … Continue reading “Heartland Bank rebrands its Reverse Mortgage business”

Medina Cicak joins Heartland Bank as CCO
21 August 2024

Heartland Bank Australia Limited (Heartland Bank) is pleased to announce the appointment of Medina Cicak as Chief Commercial Officer, reporting directly to Michelle Winzer, CEO of Heartland Bank. In this new role, Medina will lead the newly created Commercial business unit, supporting Heartland Bank’s Retail, Reverse Mortgage and Livestock Finance teams to achieve their growth … Continue reading “Medina Cicak joins Heartland Bank as CCO”

Heartland Bank shortlisted for the Australian Mortgage Awards
13 August 2024

Heartland Bank is pleased to announce it has been shortlisted as an excellence awardee in the Bank of the Year category for the 2024 Australian Mortgage Awards. Heartland Bank CEO, Michelle Winzer said “Heartland Bank is honoured and extremely excited to be shortlisted as an excellence awardee for the AMA Bank of the Year. We … Continue reading “Heartland Bank shortlisted for the Australian Mortgage Awards”

Michelle Winzer joins Heartland Bank Australia as CEO
22 July 2024

Today, Monday, 22 July, Michelle Winzer begins her role as Chief Executive Officer of digital specialist bank, Heartland Bank Australia Limited (Heartland Bank). Heartland Bank was established in May 2024 following the acquisition of Challenger Bank Limited by New Zealand registered bank, Heartland Bank Limited (part of the Heartland Group Holdings Limited group of companies). … Continue reading “Michelle Winzer joins Heartland Bank Australia as CEO”

Heartland Bank Australia appoints CTOO
02 July 2024

Heartland Bank is pleased to announce the appointment of Vaughan Dixon as the new Chief Technology & Operations Officer for Heartland Bank in Australia, effective from 1 July 2024. Vaughan has over 25 years’ industry experience with credit risk, decisioning, technology and credit bureaus, and is a specialist in applying technology, analytics and innovation within … Continue reading “Heartland Bank Australia appoints CTOO”

Raising awareness to help prevent elder abuse
14 June 2024

World Elder Abuse Awareness Day (WEAAD) is marked on 15 June. This is a day dedicated to highlighting the often overlooked issue of elder abuse. This global observance aims to raise awareness and encourage action to protect our elderly population from abuse, neglect, and exploitation. As a bank with a significant number of older customers, … Continue reading “Raising awareness to help prevent elder abuse”

We’re changing our name to Heartland Bank!
27 May 2024

We’re excited to share that Heartland Finance will be rebranded to Heartland Bank in the coming months. Heartland Bank (previously known as Challenger Bank) is a digital specialist bank in Australia. Being part of Heartland Bank allows us to support more Australians to live a more comfortable retirement. We’ll still offer the same great reverse … Continue reading “We’re changing our name to Heartland Bank!”

Heartland supports Dementia Australia’s Memory Walk and Jog
10 May 2024

For the 6th year in a row, Heartland is proud to sponsor Dementia Australia’s Melbourne Memory Walk and Jog!

Celebrating a Decade of Heartland Reverse Mortgages
06 May 2024

Our reverse mortgage recently celebrated a significant milestone – 10 years of Heartland ownership!

Heartland Finance is now part of Heartland Bank, a digital specialist bank
02 May 2024

We’re pleased to share that Heartland Finance is now part of Heartland Bank (previously known as Challenger Bank), a digital specialist bank in Australia. Being part of the Heartland Bank banking group will allow us to help more Australians to live a more comfortable retirement. Supporting more Australians Since 2014, Heartland Finance has been part of … Continue reading “Heartland Finance is now part of Heartland Bank, a digital specialist bank”

We’re making changes to the Cash Reserve
01 March 2024

Heartland is pleased to announce that we are changing our Cash Reserve to provide our customers with additional protections.

Exploring the benefits and challenges of ‘ageing well in place’
20 February 2024

Heartland Finance and Heartland Bank are pleased to announce the release of a research report prepared by RMIT University (RMIT) on the post-COVID-19 enablers and barriers to ageing well in place. This follows a study RMIT conducted with the support of Heartland Finance in Australia and Heartland Bank in New Zealand. The RMIT report demonstrates … Continue reading “Exploring the benefits and challenges of ‘ageing well in place’”

Investment scams: What are they and what can I do?
09 February 2024

Investment scams can be hard to spot. Scammers may use convincing marketing and new technology to make an investment sound like it is too good to miss by promising big payouts with little or no risk.

Reverse mortgages could address the needs of our ageing population
01 November 2023

According to the 2023 Intergenerational Report, Australia is experiencing a profound demographic shift with a rapidly aging population. As Australians live longer, the nation faces the challenge of ensuring financial security and well-being for seniors during their retirement years. The report’s projections reveal that Australia’s population is expected to grow more slowly in the next … Continue reading “Reverse mortgages could address the needs of our ageing population”

Expanding our product range to support our customers
17 October 2023

We recently launched Express Reverse Mortgage and Premium Reverse Mortgage.

Tap into the wealth in your home with a Heartland Reverse Mortgage
09 October 2023

Heartland recently spoke to The Senior about how older Australian homeowners can tap into the wealth in their home using a Heartland Reverse Mortgage.

International Day of Older Persons
30 September 2023

Did you know that the number of people aged 65 years and older worldwide expected to rise to 1.6 billion in 2050?

Dementia Action Week
21 September 2023

Dementia Action Week is a major leadership, awareness and advocacy campaign led by Dementia Australia as the peak body for people living with dementia, their families, and carers.

Heartland’s continued excellence at the Australian Mortgage Awards
18 September 2023

Heartland’s consistent presence on this list is a testament to our ongoing commitment to serving the needs of Australian seniors and supporting our broker partners.

Loan documents new return address
29 August 2023

Effective immediately, our service provider First Mortgage Services has returned to a single address for all locations to improve efficiency.

Heartland speaks to The Senior about using a reverse mortgage for home improvements
18 July 2023

More than 50 percent of Heartland customers take out a reverse mortgage for home improvements.

Five years in a row – Heartland joins the fight against dementia
03 July 2023

This annual fundraising event takes place in the first half of each year all around Australia, and raises awareness and funds for dementia research, advocacy, and support services.

Heartland’s New Mobile App: Access your Reverse Mortgage anytime, anywhere!
21 June 2023

The Heartland Finance Mobile App comes with some fantastic new features, including the ability to view your transaction history and apply for your cash reserve and/or redraw facility. 

Ageing population presents new opportunities for brokers to expand client base
28 March 2023

Co-founder and director of The Demographics Group, Simon Kuestenmacher recently spoke with magazine The Adviser regarding the ageing population and potential increase in downsizing.

Heartland updates
14 March 2023

Recent customer updates from Heartland’s Advantage Newsletter

ACCC warns Australians to remain vigilant with cybersecurity
15 February 2023

The Australian Competition and Consumer Commission (ACCC) is urgently warning Australians to be on the lookout for scam activity